Shipping & Returns

I offer free shipping on orders over £200 to all UK-based customers!

(Excluding wedding/Engagement rings)

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All European orders are a £12 flat rate.

With free shipping on orders over £300.

(Excluding wedding/Engagement rings)

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Rest of the world shipping is a £15 flat rate.

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Please be aware that any items purchased for delivery outside the UK may be subject to Customs/VAT charges upon delivery in line with the receiving country's VAT rates. These charges are the responsibility of the customer.

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Due to the hand made nature of the pieces I offer, please allow a minimum of three weeks to receive your piece.

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In regards to any returns please contact me directly through 13thfloorjewellery@gmail.com.

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Thank you.